Circular staff profile photo of a bearded man in a dark cap and dark top.
Alex JohnsonNorthStar Holiday Lighting

Service Tickets

Track, assign, and resolve in-season service requests.

Open Tickets

27

↑ 15% vs Apr 17 – Apr 30

Red outlined alert shield icon inside the Urgent stat medallion.

Urgent

6

↗ 33% vs Apr 17 – Apr 30

Dark green outlined resolved shield icon inside the Resolved Today stat medallion.

Resolved Today

8

↑ 14% vs yesterday

Dark green outlined clock icon inside the Avg. Response Time stat medallion.

Avg. Response Time

2h 14m

↓ 18m vs Apr 17 – Apr 30

IssuePriorityHomeownerAddressAssigned CrewTarget ResolutionStatus
Small dark green outlined ticket-type emblem used for Bulb Outage rows.Bulb OutageST-10428
UrgentJohn & Sarah Miller123 Maple DriveEvergreen, COEvergreen Crew
+1
May 14, 12:00 PM1h 32m leftIn Progress
Small dark green outlined ticket-type emblem used for Bulb Outage rows.Timer IssueST-10427
HighThe Andersons456 Pinecrest LaneEvergreen, COPeak Crew
May 14, 5:00 PM6h 32m leftAssigned
Small dark green outlined ticket-type emblem used for Bulb Outage rows.Fallen GarlandST-10426
MediumWilliams Residence789 Oakwood TrailEvergreen, COEvergreen Crew
May 15, 9:00 AM21h 32m leftScheduled
Partial OutageST-10425
HighThompson Home321 Spruce CourtEvergreen, COPeak Crew
May 15, 1:00 PM1d 1h leftIn Progress
Weather DamageST-10424
UrgentPeterson Home852 North Ridge RdEvergreen, COEvergreen Crew
+2
May 15, 3:00 PM1d 3h leftNew
Bulb OutageST-10423
MediumJennifer Lee135 Aspen LaneEvergreen, COPeak Crew
May 16, 10:00 AM1d 20h leftAssigned
Timer IssueST-10422
LowDavid & Lisa Brown654 Cedar WayEvergreen, COPeak Crew
May 16, 2:00 PM1d 23h leftScheduled
Partial OutageST-10421
MediumMartinez Family159 Valley View DrEvergreen, COEvergreen Crew
May 17, 9:00 AM2d 21h leftNew