Circular headshot of David Anderson, smiling man wearing a dark baseball cap.
Alex JohnsonNorthStar Holiday Lighting

Renewals

Automate follow-ups, rebook happy customers, and grow repeat business.

Photorealistic evergreen branches with warm glowing holiday bulbs, extending in from the upper-right edge.

Renewal Rate

i
72%

↗ 11pp vs last season

Green circular progress donut used beside the 72% renewal-rate metric.
Thin green line sparkline beneath the renewal rate card.

Repeat Jobs

i
186

↗ 28% vs Apr 17 – Apr 30

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Reminder Delivery

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98%

↗ 4pp vs Apr 17 – Apr 30

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Response Rate

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45%

↗ 9pp vs Apr 17 – Apr 30

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Renewal Queue

Customers due for follow-up

View all queue
HomeownerLast Year's DesignLast Job DateReminder StatusNext Action
Circular headshot of Sarah Johnson, smiling woman with long light brown hair.

Sarah Johnson123 Maple DriveEvergreen, CO

Nighttime residential exterior photo with a warmly lit house and golden holiday lighting.

Dec 10, 2023$4,250

Circular outlined checkmark icon used for completed reminder status.

Reminder SentMay 10, 2024

Rebook Now
Circular headshot of Michael Thompson, smiling man with short dark hair and beard.

Michael Thompson456 Pinecrest LaneEvergreen, CO

Nighttime residential exterior photo with a warmly lit gabled home and holiday roofline lights.

Dec 9, 2023$3,875

Outlined envelope icon used for email-opened and customer-responded statuses.

Email OpenedMay 11, 2024

Rebook Now
Circular headshot of Jennifer Williams, smiling woman with long dark brown hair.

Jennifer Williams789 Oakwood TrailEvergreen, CO

Nighttime residential exterior photo of a broad home lit by warm holiday lights.

Dec 8, 2023$5,100

Orange outlined clock icon used for deposit-pending status.

Deposit PendingFollow up in 2 days

Rebook Now
Circular headshot of David Anderson, smiling man wearing a dark baseball cap.

David Anderson321 Spruce CourtEvergreen, CO

Nighttime residential exterior photo of a warmly illuminated home with holiday lights.

Dec 7, 2023$2,950

Dark green outlined paper-airplane/send icon used for no-response status.

No ResponseSent May 8, 2024

Rebook Now
Circular headshot of Lisa Martinez, smiling woman with long brown hair.

Lisa Martinez654 Evergreen WayEvergreen, CO

Nighttime residential exterior photo of a large warmly illuminated house with holiday lighting.

Dec 6, 2023$4,600

Dark red outlined clock icon used for scheduled reminder status.

Reminder ScheduledMay 15, 2024

Rebook Now
Showing 1–5 of 32View all queue

Renewal Workflow

Automated journey to rebook your happy customers

Circular outlined checkmark icon used for completed reminder status.

Reminder Sent

We sent a friendly reminder with last year’s photos and an exclusive renewal offer.

Outlined envelope icon used for email-opened and customer-responded statuses.

Customer Responded

They opened the email or clicked to view their design.

Orange outlined clock icon used for deposit-pending status.

Deposit Pending

A 20% deposit secures their spot on the schedule.

Action Needed
Dark green calendar icon used for the rebooked workflow step.

Rebooked

Job is confirmed and on the calendar for this season.

View all renewals

Homeowner Experience

Mobile Preview
GlowQuote Pro
Nighttime residential exterior photo with a warmly lit house and golden holiday lighting.

Your Home. Even Brighter This Year.

Hi Sarah,

Thank you for letting us light up your home last holiday season!

Renewal Reminder

  • Small circular green check icon repeated beside homeowner preview benefit statements.Last year’s design photos
  • Small circular green check icon repeated beside homeowner preview benefit statements.Exclusive returning customer offer
  • Small circular green check icon repeated beside homeowner preview benefit statements.One-click rebook
  • Small circular green check icon repeated beside homeowner preview benefit statements.Secure deposit online
View Full Preview

Renewal Performance

Total Customers412↗ 32% vs last season
Due for Renewal256↗ 18% vs last season
Rebooked186↗ 28% vs last season
Revenue Secured$88,450↗ 31% vs last season
Segmented horizontal renewal-performance bar with dark green, sage green, gray, and pale gray sections.
45%Rebooked20%Deposit Pending15%No Response20%Not Due Yet

Renewal by Month

200150100500
May186 Rebooked
JanFebMarAprMayJunJul
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✨ Automated renewals drive 3x more repeat business. Keep your calendar full and your customers happy.